How to cancel Sky and check what you still owe
To cancel Sky TV, you must give Sky 31 days' notice, and early termination charges may apply, payable upfront, if your notice ends before your minimum term finishes. Start with Sky's official cancellation help page, then check your account for your minimum-term end date before requesting cancellation.
How do I cancel a Sky package online?
Use Sky's cancellation help pages and your account area to find the cancellation route for your package. The available contact options and any online cancellation steps are published there, so check the instructions for the subscription you actually hold.
- Sign in to your Sky account and check which package you want to cancel.
- Find your minimum-term end date and compare it with the date your notice would finish.
- Follow Sky's cancellation instructions and ask for any early termination charge before proceeding.
- Check the confirmed end date and the amount still payable.
If you want to cancel Sky television but keep another service, make that clear in your request. For how to cancel Sky TV extras, use the help page for that particular add-on: its terms may differ from your main TV package.
What notice applies to your Sky subscription?
Sky TV requires 31 days' notice. TNT Sports bought through Sky on Sky Glass or Sky Stream is a 31-day rolling add-on that you can cancel at any time with 31 days' notice.
| What you want to cancel | Notice and terms | Where to check your cost |
|---|---|---|
| Sky TV subscription | 31 days' notice. Early termination charges may apply, payable upfront, if notice ends before your minimum term finishes. | Your Sky account and cancellation help page. |
| TNT Sports through Sky Glass or Sky Stream | 31-day rolling add-on, cancellable at any time with 31 days' notice. | Your Sky account for your add-on price. |
Would a smaller Sky package suit you?
If your reason for leaving is cost, compare your current bill with Sky's published options before deciding. These new-customer prices do not establish what Sky will offer an existing customer.
| Option | Sky price and terms | Who it may suit |
|---|---|---|
| Sky Essential TV | Sky charges new customers £15 a month on a 24-month minimum term. | A new customer comfortable with a minimum term. |
| Sky Essential TV rolling plan | Sky charges £18 a month on a 31-day rolling plan. | Someone who wants a rolling plan. |
| Sky Essential TV standard pricing | Sky's current standard price is £21 a month. | An existing customer checking their bill against standard pricing. |
| Sky Essential TV and Sky Sports | Sky charges new Sky TV customers £35 a month on a 24-month minimum term. Prices may change during the term. | A new customer wanting the combined package. |
For a new customer, Sky Essential TV at £15 a month multiplied by 24 months comes to £360 over the minimum term at that monthly price. Sky's Essential TV and Sky Sports bundle at £35 a month multiplied by 24 months comes to £840 at that monthly price, although prices may change during the term.
Outside a minimum term, Sky Cinema costs £17 a month on Sky's standard pricing. If you pay Sky's standard £21 a month for Essential TV, £21 plus £17 comes to £38 a month together. The Cinema price alone is not your full TV bill.
What happens if you just stop paying Sky?
Stopping payment does not establish that you have cancelled your Sky subscription. Use Sky's official cancellation process and check its billing help pages for how missed payments affect your account and any outstanding balance.
What is Sky Mobile's contact number?
Find Sky Mobile's contact number on Sky's official help pages or through your account. Choose the Mobile contact route so you reach the team handling that service.
How do I update my address on Sky?
Use your Sky account area or Sky's moving-home help pages for the instructions that apply to your services. Check whether you need to update contact details or arrange a service move.
Your next viewing option
The Fox IPTV is a separate IPTV subscription with its own plans: 1 device costs £15 for 1 month, £24 for 3 months, £35 for 6 months or £52 for 12 months. It offers UK and international TV channels, multiple connections and support from real people. You can see plans and prices and order through WhatsApp. There is no free trial. Every plan has a 7-day money-back guarantee: cancel within 7 days of buying and we refund you. Your statutory rights are not affected; read the refund policy, then choose a plan.