The Fox IPTV refund policy

7-day money-back guarantee: cancel within 7 days of buying and we refund you. Your statutory rights are not affected.

How to ask for a refund

Message us on WhatsApp within 7 days of buying, with the phone number or email you ordered with. We refund you to the payment method you used.

Day 8 to day 14: your legal right to cancel

UK consumer law lets you cancel a service bought online or by message within 14 days after the day you buy it. If you asked us to start your plan straight away when you ordered, we refund the price minus the share of the plan you have used up to the day you tell us. If you didn't ask for that, we refund the price in full. Message us on WhatsApp the same way.

After 14 days

A plan runs to the end of the period you paid for. Plans don't renew on their own: when one ends, you choose whether to buy another.

Your legal rights

This guarantee is on top of your legal rights as a UK consumer. Your statutory rights are not affected.